This privacy policy explains how SVR Lifestyle Limited collects, uses and protects your personal data when you use our website, contact us or engage us for interior design services.
Company details SVR Lifestyle Limited Registered in England & Wales: 13142077 Registered Office: Suite 13, Leavesden Park, 5 Hercules Way, Watford, Hertfordshire, WD25 7GS Email: hello@svrlifestyle.com
We are the “data controller” responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
WHAT DATA WE COLLECT We may collect and process the following categories of personal data:
Identity Data Name, title, project contact name
Contact Data Email address, telephone number, postal address, property address
Project Information Design preferences, lifestyle requirements, room measurements, architectural drawings, photographs of your property, budget ranges, supplier selections, mood boards
Financial Data Payment confirmations and invoicing information (we do not store full card details)
Technical Data IP address, browser type, device information, pages visited and usage analytics
Marketing Data Your communication preferences and whether you wish to receive design updates, newsletters or offers
HOW WE COLLECT YOUR DATA We collect data when you: • Submit an enquiry form • Email or call us • Book a consultation • Become a client • Provide project photos or plans • Subscribe to marketing emails • Browse our website (via cookies/analytics)
LAWFUL BASIS FOR PROCESSING Under UK GDPR we rely on the following legal bases:
Contract To provide interior design services, prepare concepts, order furnishings, coordinate suppliers and manage projects.
Legitimate Interests To respond to enquiries, improve our services, maintain records, and operate our business efficiently.
Consent For email marketing, newsletters and publishing identifiable images of your home. You can withdraw consent at any time.
Legal Obligation For accounting, tax and regulatory compliance.
HOW WE USE YOUR DATA We use your data to: • Respond to enquiries and consultations • Create design concepts and presentations • Coordinate contractors and suppliers • Process payments and invoices • Deliver products to your address • Maintain project records • Improve our website and services • Send marketing communications (if opted in)
SHARING YOUR DATA We only share data where necessary and proportionate, including with: • Contractors and tradespeople involved in your project • Furniture and materials suppliers • Delivery and logistics companies • Payment processors and accountants • IT, hosting and CRM providers
We never sell your personal data.
PROJECT PHOTOGRAPHY & PORTFOLIO USE We may request permission to photograph completed projects for our portfolio, website and social media.
We will always obtain explicit consent before publishing identifiable images of your property. You may: • Approve specific images • Request anonymity • Withdraw consent later (future use only)
DATA RETENTION We retain personal data only as long as necessary:
Enquiries: 12 months Client project files: 6 years (contractual/legal reasons) Invoices & financial records: 6 years (HMRC requirement) Marketing subscribers: Until you unsubscribe Portfolio consent records: Until withdrawn
INTERNATIONAL TRANSFERS Some of our software providers may store data outside the UK. Where this occurs, we ensure appropriate safeguards such as UK approved standard contractual clauses.
DATA SECURITY We implement technical and organisational measures including: • Secure cloud storage • Password protected systems • Access limitation • Encrypted communications where possible
YOUR RIGHTS You have the right to: • Access your personal data • Correct inaccurate data • Request deletion • Restrict processing • Object to processing • Data portability • Withdraw consent
To exercise your rights email: hello@svrlifestyle.com
COMPLAINTS If you are unhappy with how we handle your data you may contact the Information Commissioner’s Office (ICO): https://ico.org.uk
COOKIES & ANALYTICS We use essential and analytics cookies to improve website performance. You can manage cookie preferences through your browser settings.
CHANGES TO THIS POLICY We may update this policy from time to time. The latest version will always appear on our website.
Last updated: February 2026
